As second home owners who resides far away, Alan has given us the utmost peace of mind that we are in good hands. We have called on him several times since we were first referred to him seven years ago, sometimes in a crisis. He is always calm, pragmatic and professional. He provides us with regular status up-dates, so we always know what is going on. He is honest and reliable. He provides an excellent service and is great to work with. We would highly recommend him.